MLS Staff Contacts
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100 Bignall Street
Warwick, RI 02888
Directions to this location |
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| Phone: |
401-785-9898 option 2
For Tech Support choose option 3 |
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| Fax: |
401-941-5320 |
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| Hours: |
Monday - Friday
8:15 AM - 5:00 PM |
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 Click here for a printable list of RIAR/MLS staff contacts, in order by first name.
Department: Administration
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| Susan Arnold, Esq. |
Chief Executive Officer |
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Responsibilities:
| - CEO for Boards of Directors - RIAR, MLS and RCS (and Exec. Comm.) |
| - Committee Structure and Guidance |
| - Financial Oversight and Future Planning |
| - Governmental Affairs Strategy |
| - New England Regional Committee Liaison |
| - Nominating Committee Liaison |
| - NAR Committee Representation Mentor |
| - Personnel Oversight and Compensation |
Phone: 401-785-3650 x 6947
Email:
susan@riliving.com
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| Michael Letendre |
Chief Information Officer |
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Responsibilities:
| - Technical Department Administration |
| - Technical Consult for Board of Directors |
| - Technical Product/Service Strategy & Development |
| - Technical Vendor Liaison |
| - NAR MLS Policy Committee Member |
| - MLS Northeast Regional Alliance Liaison |
Phone: 401-785-9898 x 6925
Email: mike@riliving.com |
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| Donna McGinn |
Director of Customer Service |
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Responsibilities:
| - MLS Administration |
| - MLS Board of Directors |
| - MLS Rules and Regulations |
| - MLS Book Problems |
| - MLS Office Membership, DR, Office Structure Changes |
| - MLS Office Changes |
| - MLS Complaints, Listing Questions |
Phone: 401-785-9898 x 6929
Email: donna@statewidemls.com |
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| Claudia Chappelle |
Chief Financial Officer |
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Responsibilities:
| - Financial Reporting |
| - Budgets |
| - Cash Management |
| - Investments |
| - State NRDS Administrator |
| - Special Projects |
| - Employee Record Maintenance |
| - Employee Benefit Administration |
Phone: 401-785-3650 x 6944
Email: cchappelle@riliving.com |
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Department: Legal/Government Affairs Department
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| Monica Staaf |
Legal Counsel/Government Affairs Director |
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Responsibilities:
| - Legal Questions/Legal Hot Line |
| - Legislative and Regulatory Issues |
| - Ethics and Arbitration Questions (with Heather Setters) |
| - Staff Liaison to Forms Committee |
| - Staff Liaison to Legislative Subcommittee |
| - Staff Liaison to Professional Standards Committee (with Heather Setters) |
Phone: 401-785-3650 x 6945
Email: monica@riliving.com |
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Department: Customer Service
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| Josh McGinn |
MLS Project Coordinator |
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Responsibilities:
| - Registering of MLS Classes |
| - Non-MLS Listings |
| - New Documentation Requests |
| - MLS PIN Alliance Listings |
Phone: 401-785-9898 x 6932
Email: mlsproject@statewidemls.com |
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| Myrna Ross |
Customer Care Coordinator |
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Responsibilities:
| - MLS Receptionist |
| - MLS Supplies (Listing Forms, Status) |
| - Listing Input/Change |
| - MLS/CID Listings, Status Questions |
| - Duplicate Listings |
Phone: 401-785-9898 x 6921
Email: myrna@statewidemls.com |
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| Carol Rotter |
Digital Image Coordinator/Lockbox Administrator |
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Responsibilities:
| - Photo Problems/Questions |
| - Lockbox System/Questions |
| - Virtual Tours |
Phone: 401-785-9898 x 6922
Email: carol@statewidemls.com |
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Department: Computer Services (Tech Support)
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| Robert Parker |
Network & Applications Administrator |
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Responsibilities:
| - RIAR/MLS/RCS Computer Hardware, software, and Network Operations |
| - New Technical Product Research & Development |
Phone: 401-785-9898 x 6928
Email: rparker1@statewidemls.com |
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| Gene Pina |
Technical Support Representative |
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Responsibilities:
| - Customer Technical Support |
| - Computer Access Problems |
Phone: 401-785-9898 x 6926
Email: hpina@statewidemls.com |
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| Joe Kriner |
Technical Support Representative |
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Responsibilities:
| - Customer Technical Support |
| - Computer Access Problems |
Phone: 401-785-9898 x 6924
Email: jkriner@statewidemls.com |
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| Valerie Lisi |
Technical Support Representative |
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Responsibilities:
| - Customer Technical Support |
| - Computer Access Problems |
Phone: 401-785-9898 x 6959
Email: vlisi@statewidemls.com |
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Department: Computer Training
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| Melissa DaSilva |
Corporate Training Specialist |
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Responsibilities:
- Training & Registering of MLS Classes
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| - SAFE MLS Security Token |
Phone: 401-785-9898 x 6943
Email: mfiore@statewidemls.com |
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Department: Accounting
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| Lauren Tassone |
MLS Bookkeeper |
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Responsibilities:
| - Bookkeeping |
| - MLS Monthly Billing |
| - Past Due Billing |
| - Book Delivery Additions & Changes |
| - Book Delivery Problems |
| - Documentation Requests |
Phone: 401-785-9898 x 6930 |
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Department: Web Services (RILiving.com)
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| Tricia Charves |
Senior Web Designer/Webmaster |
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Responsibilities:
| - RI Living Customer Service & Support |
| - Internet Product Development |
| - Agent/Office Website Design Consultations |
| - Agent/Office Website Design, Creation & Modifications |
| - RI Living Web Site Development & Marketing |
| - RI Living Agent Pages Registration & Changes |
| - RI Living SmartFraming Odering & Setup |
| - Website Administrator: RILiving.com, StateWideMLS.com, RIRealtor.org, RIAREducation.com |
Phone: 401-785-9898 x 6923
Email: tricia@riliving.com
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| John Day |
Marketing & Sales Representative |
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Responsibilities:
| - Press Releases |
| - Statistics |
| - Internet Advertising |
Phone: 401-785-9898 x 6949
Email: jday@riliving.com |
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